WhatsApp, Messenger, Instagram, email, and AI webchat — one inbox for your team.
Instagram, email, and webchat
in one inbox your
agents already know how to use.
Used by support, sales, and agency teams.
WhatsApp · Messenger · Instagram · Email · Webchat
Reply from one inbox. WhatsApp, Messenger, Instagram, email, and website chat land in the same conversation list.
Tellerdesk unifies WhatsApp, Messenger, Instagram, email, and AI webchat so agents never switch tabs to find a thread.
Stop jumping between WhatsApp Business, Meta inbox, and email. Every thread lives in one list — with canned replies and on-demand translation.
Open conversations, SLA due times, WhatsApp calling, and the next reply — all in one live view.
Tuesday, 25 Nov
Build trigger, condition, and action graphs — replies, assignment, tags, and webhooks.
Build an automation Build an automation*Rules fire on inbound messages, status changes, and SLA breaches.
Live conversation, lead, and agent reports — plus platform-wide analytics for operators.
First reply
Lead conversion
SLA met
Open
threads
3 SLA breaches
Active agents
Avg first reply: 4m 20s
Messages, typing, and agent online/away status update live. The inbox also polls if the socket drops.
For teams handling WhatsApp, email, and webchat in one shared queue.
Channels connected per workspace
For agencies running multiple client brands from one platform.
Client brands managed
Order questions, Lead Ads, and Instagram comments land in one inbox.
Days of Lead Ads backfill
Start WhatsApp or Messenger from a Meta lead in one click.
Start WhatsApp or Messenger from a lead
And for every kind of customer team
Channels in one agent inbox
Lead Ads backfill
Channels in one inbox
WhatsApp session window
Tellerdesk walks a visual graph — trigger, conditions, actions — so inbound chats get a reply, an owner, or a tag without a pile of if-then rules.
Routes new chats to online agents.
Send a reply, add a tag, or post a webhook.
Conditions check hours, status, and channel.
Fire actions when a reply window is missed.
The reports sold me. I can see first-reply time and SLA breaches without exporting a single CSV.
Live updates feel instant. Agents see new WhatsApp messages without refreshing the page.
Tellerdesk keeps our brands isolated. Agents never see another tenant.
Connect WhatsApp, Messenger, Instagram, email, and webchat — then invite your team.
Each brand gets a subdomain or custom domain, its own users, channels, automations, and billing — isolated from every other tenant.
